Frequently Asked Questions
What to do if a CadMouse is defect or shows cosmetic degeneration?
3Dconnexion is aware that some early batches of our CadMouse product line show signs of premature aging. This includes defect buttons or wheels and cosmetic problems of the metallic frame.
More3Dconnexion Administrators Guide
This guide is intended to provide the information needed for an IT Administrator to distribute and manage 3Dconnexion products.
MoreHow can I check if my USB 3D Mouse is recognized by Windows?
To check which hardware is connected to your Windows system, please follow the below procedure. You may need to login as an "administrator".
More3Dconnexion discontinued devices
The following table lists the discontinued devices from 3Dconnexion
MoreWhere can I find the serial number / PID of my 3D mouse?
To find the serial number (PID) of your 3D mouse, where you look will depend on the device type:
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